In Acumen's import module, files are inventoried and documented with custodian information. Within this module all text and metadata, including the MD5 hash, is extracted. Compound files are exploded, de-duplicated and optionally filtered by search terms. Read more...

Acumen's review module allows users to view email and an additional 400 different file extensions with thousands of file types from the decades of versions in their native file format. The user can search, save searches, print, redact, tag, annotate, designate, break or maintain parent-child relationships, QC and QA documents, and choose production formats.

Acumen's export module allows case administrators to produce responsive documents for either native file or image file export. Export to Ipro, Opticon, Concordance, Introspect, PDF, or a delimited file.

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Q: Does Acumen identify the file by looking at the extension of the file?

A: No. Acumen uses the industry-leading Content Management tool SearchML from Stellent to id the file and extract all metadata. This way if any file extension was renamed, Acumen can still identify the file. For example if a MS Word file was renamed from ‘smokinggun.doc” to “smokinggun.xxx”, then Acumen would keep the file name the same but id this file by its metadata. Consequently, Acumen would treat this file as an MS Word file when directed to display in the universal viewer or in the file's native application.

Q: How fast does Acumen's import perform?

A: Acumen can process 1 gigabyte of data in approximately 1.5 hrs. This rate includes comprehensive metadata extraction, generating an XML document for each file, and full text indexing for search.

This rate may vary based on the data characteristics (number of compound files, number of files that error on import, etc), searching needs, and user-selected filtering options.

Q: Does the client or user need to have all applications installed on their pc or server to view any files?

A: No, this is a major cost benefit of Acumen. Since Acumen uses Stellent's universal viewer, there is no need to have the application installed on your pc or server. For example if you have a Word Perfect document whose version is not supported by MS Word 2003 – 2007, no problem! You can view the native file in the Acumen view pane. Autocad, Corel and other drawing file formats are viewable with Acumen as well. Acumen a can 1) ID , 2) extract text and metadata, 3) view, and 4) create an image for over 400 file types and decades of versions resulting in thousands of files you can process and view in Acumen. View the full list of files we can id, view and produce.

Q: Does Acumen require a database administrator since it is SQL server based?

A: No. Acumen's architecture is simple, and the application is tuned to perform for any size-- from a few hundred files up to millions of files. There is no need for a DBA to create databases, Acumen will create them for you using the Case Creation Wizard.

Indexing is performed system, so there is no need to decide what or when to index. We also offer a utility that will back up all your databases, no special SQL server expertise is required.

Q: How does Acumen do full text searching?

A: Acumen uses DTSearch to index documents for full text searching. DTSearch syntax can be used with Acumen so your expertise in the industry standard document search tool can be leveraged with Acumen. Searching for metadata and other attributes about the collection is done using the database search.

Q: Is Acumen able to process compressed formats like zip, rar files, or UNIX archive files?

A: Yes, absolutely. Acumen's import module will unzip all compressed files and inventory the contents. Acumen supports a very comprehensive set of compressed formats including pst, nsf, zip, zip sfx, split zip, rar, rar sfx, jar, jar sfx, cab, UNIX tar, z, and gzip.

Q: How does Acumen deduplicate collections?

A: Acumen can dedupe on exact MD5, or Family MD5 (for email with msg and attachments). SHA-1 is also a choice for dedupe. The user may also select metadata fields to dedupe with like email store, TO, CC, FROM, etc. Acumen will identify the duplicate with a unique “show all duplicates” that toggles on or off so the user can elect whether or not to see the duplicates at anytime from processing to production. And tags or redactions to the ‘master’ are auto-applied to all duplicates.

Q: How does Acumen handle redactions for Native productions?

A: Yes. Acumen will provide the redacted image file in place of native, and OCR the image to provide redacted text as the txt file.

Q: Does Acumen extract CONVERSATION index from the metadata for email?

A: Yes. Acumen pulls all metadata relevant to email. For example we pull the message id and conversation index from MS Outlook PST files. This may be important for some third party tools that analyze email strings like “Blue trace” software.

Q: How does Acumen show reports for import processing, so user can analyze errors and duplicates?

A: Acumen will provide exception and summary reports showing exactly how many documents were processed, showing size and summary of files from archive containers. Exception reports show errors, duplicates, system files etc. Acumen can also reprocess errors, allowing the the user to ‘fix’ any errors, such as un-protect password protected docs, correct corrupted files etc.

Q: Does Acumen provide an audit trail for every document so the document may be tracked thru the processing, review and production process?

A: Yes. Acumen provides an audit trail that marks every action performed on the document. This includes set assignments, who reviewed, tags, production dates, etc so the life of the document in Acumen is fully recorded.